2. INFORMATION ABOUT US
2.1. The premises are operated by Make a Break Berlin UG, a company registered in Germany under the company number: HRB 161221 (German Trade Register).
Our registered address is: 8 Müggelstraße, 10247, Berlin
2.2. You can contact us at email@example.com or at the phone number +49 (0) 30 31171383 or at Müggelstraße 8, 10247 Berlin.
3. BOOKINGS AND RESERVATIONS
3.1. Our missions can be reserved or booked on our website www.make-a-break.de at least 24 hours before the desired time, depending on availability. Online ‘reservation’ means the entry fee is to be paid on site in cash. Online ‘booking’ means the entry fee is paid online in advance.
3.2. An online reservation without online payment in advance is possible only for single games. Bundled reservations without online payment by one person or group will not be accepted.
3.3. To make a reservation for team events including more than one game, at least 50% of the entry fee must be paid in advance.
3.4. You must pay for the use our games and facilities according to our current price list immediately after invoicing.
3.5. Tickets may not be refunded in the case of cancellation of the event by the customer. Exchange of the tickets may occur depending on availability and will be made against a service fee amounting to 10% of the entry fee but minimum 19 euro. Rescheduling requires at least 72 hours notice. No Shows will be charged the full amount of their bill which must be paid within 24 hours after invoicing.
3.6. Before using our games and facilities you must provide accurate personal information with regard to names and contacts of all participants in your game/team. Your personal data will not be disclosed to third parties or used for promotional purposes, unless you agree so.
3.7. The fee paid to Make a Break Berlin for the use of its games and facilities shall be returned to the Client only if the use of Make a Break Berlin’s games and facilities is not possible because of a circumstance that derives from Make a Break Berlin UG.
4. CONDITIONS OF USE
4.1. You agree to use the games and facilities of Make a Break Berlin with care. Make a Break Berlin reserves all rights to seek indemnification in case of any deliberate attempt to cause damage in the facilities, in tools, equipments or layout. You should also understand that Make a Break staff („Game Master”) may terminate the game at any time should any of the participants damage the facilities or not follow the instructions of Make a Break Berlin employees.
4.2. You agree to use Make a Break Berlin’s games and facilities at your own risk and on your own responsibility, and Make a Break Berlin UG (haftungsbeschränkt) is not responsible for possible damages (incl. to the your health and property) to you, if these damages occurred because you did not follow our instructions and/or the Terms and/or because of your negligence while using Make a Break Berlin’s games and facilities.
4.3. Make a Break Berlin has the right to deny to use Make a Break Berlin’s games and facilities by a person, who in the opinion of Make a Break Berlin’s staff is not able to pass the games safely.
4.4. Make a Break Berlin’s games are not recommended to those with heart conditions, hypertension, claustrophobia or similar conditions. People with any condition of concern should inform themselves by getting in touch with Make a Break Berlin’s personnel.
4.5. Children below 14 years old must be accompanied by at least one adult.
4.6. Entering Make a Break Berlin’s premises under the influence of alcohol and other substances influencing the user’s state of mind or any classified substance is prohibited. Furthermore, it is prohibited to bring in, be in possession of or consume alcoholic beverages or any narcotic or psychotropic substances on Make a Break premises.
4.7. The missions “Tear Down This Wall” and “Breaking Mad” can be played with maximum 6 players and “Berlin Never Dies” with maximum 5 players. Each mission can be played with a minimum of 2 players.
4.8. You agree not to share any information about essential game elements (including tasks, layout, puzzles, furnishings, gameplay and game structure) with others (avoid spoilers) and not to use them for your own commercial gain or the commercial gain of others. Capturing images of any kind on our premises, taking photos or shooting moving pictures, etc., is prohibited without our written consent.